THE PACIFIC WAY
Welcome to Pacific’s online newsletter! We are pleased to regularly bring you the latest Pacific information and updates on products, services, special events and relevant industry news.
Your ongoing support is very much appreciated and allows us to continue making advances with technology and provide you with the best possible systems and service standards.
Company News
I would like to take this opportunity to thank you for your support this year and ongoing contribution to our success.
On behalf of the Pacific team, I wish you all the best for the holiday season and a prosperous new year.
Stuart White, Managing Director.
Product News
Tired of getting the legal name amended?
Let Pacific help you get it right the first time…
Here are a few tips to help us process your contracts faster and eliminate re-work:
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The correct legal entity and trading name (if applicable) is required in the borrower section of the application.
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If there is more than one insured party or subsidiary company listed on the policy, they need to be named on the application. If there is not enough space on the application, contact Pacific for a loan addendum.
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If a trust is involved, the legal entity is the company or individual that acts on behalf of the trust.
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ABN/ACN listed on the application should be registered to either the legal entity or the trading name – To check that you have the correct ABN/ACN, refer to
http://www.abr.business.gov.au/
An easy way to avoid missing settlement dates…
Here are a few tips to help us process your contracts faster and eliminate re-work:
How often do you miss your quoted settlement dates? In the month of October 20% of missed settlements were due to a dishonour on the client’s first instalment.
Two simple ways to limit dishonours are:
- Communicate to the client when their instalments are due and the amount to be deducted
- Urge them to return their loan application before multiple instalments are due.
If you have any feedback or ideas on how we could better communicate our drawing procedures or decrease dishonours, please submit them on the Soapbox.
Wondering when something will settle….?
To check the settlement date of an application, and/or the payee if we are paying a third party, simply log on Pacific Edge and select ‘Daily Activity’, then go to 'Settlements O/S'.
Soapbox Update
The Pacific Soapbox continues to receive great suggestions and ideas on how we can provide better service and systems to you, our intermediaries So……Got something to say? Get on the Soapbox in Pacific Edge!
www.pacificpremium.com.au/soapbox
Update on Endorsements: Over the past few months we have made some changes to our endorsements process in response to improvement suggestions we received on the Soapbox. We are continuing to work on the process and will soon release a new process that allows for online submission and a simpler update of the customer’s current loan.
Please Note - New Bank Details
We have changed bank accounts. If you are depositing return premiums or providing our details to your clients, please note our new bank details:
PACIFIC PREMIUM FUNDING
WESTPAC
BSB: 034002 ACCOUNT: 855788
Industry News
PACIFIC AT NIBA IN DARWIN
In September, delegates headed to the ‘Top End’ (Darwin) for the 26th NIBA Convention, themed "Brokers on Top".
Pacific supported NIBA again this year as a Gold Sponsor, providing the Pacific Super Shuttle Buses for delegates to get to and from the convention sessions and events. The buses were a welcome sight given the heat Darwin is famous for.
Pacific Delegates:L-R Gary Hoban (QLD), Amy Duncan
(NSW) Natalia Semedo (WA) and Lachlan Haig (VIC)
The final night was not to be missed. A concert was held under the stars at the Sun City Casino, with entertainment provided by an impressive array of performers that included The Choir Boys, The Young Divas and Darryl Braithwaite.
Thank you to all the brokers who came and visited us at our exhibition stand. Daniel Bullock of Bretnock Insurance Brokers won our stand prize of a digital camera for the longest jump on the Wii Ski Jumping challenge!
Stuart White and Zena Selim (QLD) at Mindil Beach
IAA NATIONAL CONFERENCE
In November, Insurance Advisernet Australia held their annual conference in the beautiful Hunter Valley. 165 delegates attended the two day conference, with the highlight being the Awards Dinner at the Winery Warehouse at Hope Estate.
Barry Smith, Robert Ausburn and Bob Hill (Transcom
Insurance) with Dian Nguyen (Pacific NSW)
GOOD MORNING VIETNAM!
In October, Elders Agents travelled to Vietnam for the annual EIAA Business Forum.
In support of the Forum, Pacific sponsored city tours of Ho Chi Minh and Hanoi, which provided a great introduction to Vietnam’s two most fascinating cities.
Elders delegates took part in a community project that Elders Ltd & EIAA have been running in rural Vietnam.
Delegates took one day out from sessions to work on the project. They installed new play equipment purchased for the school, presented new writing materials supplied by Elders and gave out toys to the local school children.
Pam Amber (Pacific South Australia) during the renovations
PACIFIC IN THE COMMUNITY
The LONG RIDE 2008
Graeme Skinner, Pacific’s GM Operations recently joined motor cycle riders from around Australia for the ‘Long Ride 2008’ to raise awareness and funds for the Prostate Cancer Foundation, Australia.
The group set off from Mildura in Victoria, collecting donations along the way as they headed across the country to Perth. The total amount raised will be around $25,000!
Being a keen adventurer Graeme didn’t stop when the ride ended. He turned around the day after arriving in Perth and rode to Victor Harbour for the SA Harley Owners Group Rally. Part of the proceeds raised on the day went to support research into Muscular Dystrophy.
By the time Graeme had finished his travels he had covered an impressive 7840 kms, with total fuel costs coming in at $996.19!
A fantastic effort for two very worthy causes. The next Long Ride will travel to Darwin in 2010 (The first event destination was Darwin and in aid of the Royal Flying Doctor’s Service).
Graeme, with the support of GE Volunteers has now turned his focus to organising the 2nd E.J. Whitten Prostate Ride, to be held on Sunday 22 February 2009.
Graeme on the Long Ride
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